Frequently Asked Questions:

What are your rates?
$5 per Gigabyte/month for storage*
$4 per PC connected**

*All data is stored in an encrypted and compressed format. The initial backup will be less than the data size on your computer or server, because of the compression. As additional backups are run, depending on the number of versions you wish to keep and the amount of data being changed, additional space will be used to keep track of the different versions.

**The number of Granite Backup licenses used are as follows:

OPERATING SYSTEMS/SOFTWARE	UNITS BILLED PER MONTH
Windows 2000, XP, Vista (alll versions)	1
Windows server 2003, 2008	2
MySQL, SQL Server, Exchange server	1
Open File option	1

What Operating System will the software run on?
Windows desktop (including Vista) & server editions
All common flavors of Linux
Mac OS X 10.x
FreeBSD 5.4 and above

How does it work?
We simply install an agent on each computer (workstation/server) that you wish to protect. After the initial configuration, backups happen automatically and we can monitor and manage the process remotely – without ever accessing your data!

You can find the entire Help Manual for the client edition Here.

What features does Granite Backup's software have?

• Preconfigured backups - one tick selection for commonly used files & folders like your browser settings (favorites, cookies, etc), Email (Outlook, Outlook Express, Mozilla, etc), My Documents folder, etc.

• Robust Encryption with a configurable encryption key length - without the password, not even your service provider can see your data. In fact he or she won't even know it's a word document, or excel spreadsheet..

• Intelligent Incremental backups - Granite Backup checks to see if your files have changed since the last backup and thereafter backs up only the changed parts of the file saving you bandwidth and time.

• Powerful Compression - compresses your data before it leaves your computer.

• All possible scheduling options - simply think first about how often you'd like to backup. Rest assured, Granite Backup supports it!

• Easy user-friendly restore - restore an entire backup or restore a single file! Granite Backup's Step by Step restore module ensures you don't have to run for support when you need your data.

• Multiple Versions of files backed up - Choose how many versions you need and if you decide that you need last week's file and not yesterday's, so be it.

• Powerful Reporting from an embedded RDBMS - so you always know what's happening.

And much more...